Re: Jeppesen Skybound Navdata venting

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"Ronald van Riet" <rvriet@at@rwm.dot.nl> wrote in message
news:dNxM6.17$pH2.984@psinet-eu-nl...
> I have been trying to get the stuff to work since Feb.
>
> Used to have international coverage (live in Europe) and changed to
> European regional coverage (I don't intend to fy to Ozzie country
> anyway).
>
> When I had initial problems, they put the international database up
> and this worked just once. I have upgraded the Skywriter software,
> installed two new user files and had multiple changes of cards but
so
> far no luck.
>
> I have just received a new user id and with the new cycle for the
> first time the updating of the datacard reported no problems
> whatsoever.
>
> Still have to try it in the plane (probably early next week).
>
> I have been refusing to pay for the stuff so far.
>
> Anyway, as someone else said, tech support is doing what they can,
but
> there are apparently some fundamental poroblems with the overall
> design and setup.
>
> I have purchased PartitionMagic and BootMagic to install a Windows
98
> partition on my notebook which normally runs Win2000 because Win 98
is
> just about the only environment that is supposed to be properly
> supported.
>
> BTW I am a computer professional, so they didn't get far with their
> bullshit about wrong installs etc.
>
> I use a Garmin GNS430.
>
> Ronald
>
> "Foureyes" <Foureyes@attglobal.net> wrote in message
> news:3ae02d0d_4@news1.prserv.net...
> > So here I wait for Tech Support at Jepp to show up at work. I
Have
> been
> > using this confounded service for more than 6 months. Took an
> inordinate
> > amount of time to get it going (wrong cards for wrong service but
no
> one
> > knew how to tell. At one point I had a half dozen cards and none
of
> them
> > would work with the regional service)but work required an upgrade
to
> Windows
> > 2000. Alas, no support for Windows 2000.
> >
> > So, I've obtained a laptop with Windows 95 that is dedicated to
> Jeppesen
> > Navdata. But I can't get it to work. Obviously a user problem
> according to
> > Tech Support.....Yeah, and I'm new to computers since 1977. So I
> have a
> > choice, stay home from work and wait for Tech Support to arrive or
> go to
> > work and fly this evening and weekend with an expired database!
> >
> > G-ddamn Jepp service! If I wasn't determined to use the
> 'e-commerce'
> > approach I have them jam it.
> >
> > The customer support staff is pretty good. But the technology
sucks
> and
> > tech support is, well, tech support. Having been a bit of a thin
> necked
> > geek myself, I understand I guess...
> >
> >
>